Terms of Sale

BSASI Standard Terms of Sale

All sales are subject to the following terms and conditions:

Customer Acknowledgment.
Customer acknowledges agreement with these Terms of Sale by the placement of an order to purchase a product from BSASI. The customer agrees that any dispute with BSASI arising out of the Customer's purchase from BSASI shall be brought by the customer exclusively in the state or federal courts situated in the State of Massachusetts; and the customer hereby agrees that such venue is appropriate and that BSASI agreement to sell and deliver products to the customer is dependent on this provision.
Purchase Price.
1. (a) Prices are listed in BSASI's web site and are subject to change without notice. Prices for certain governmental, corporate, and institutional customers may be set forth in a bid or other written agreement between the parties.
2. (b) Payment is due before shipment, unless credit terms have been arranged in advance with BSASI's Credit Department. In such case, payment terms shall be as set forth in the credit agreement.
3. (c) BSASI sales and use taxes for sales made to residents of the State(s) of Massachusetts. BSASI shall not be liable for handling or customs charges for shipments outside the United States.
4. (d) All prices listed are in U.S. dollars.

Shipping Terms.
BSASI will arrange payment for shipping with the carrier, but such costs are the responsibility of the customer. Title and risk of loss in all goods sold hereunder shall pass to Buyer upon Seller's delivery to carrier at shipping point. Risk of loss is upon the customer once BSASI delivers the product to the carrier. Delivery times are estimates only and BSASI shall not be liable for delays.
Vendor License Agreements.
The customer agrees to abide by all license provisions or end user agreement imposed by the manufacturer or publisher.
International.
Products sold by BSASI , including equipment and software, may be exported from the United States only in accordance with the Export Administration regulations. Diversion contrary to United States law is prohibited. Customer warrants and represents that it is eligible to receive Products under United States law and agrees to abide by any export or re-export restrictions imposed by the manufacturer or publisher. All prices listed are in U.S. dollars.

Back Order Policy

We do our best to fulfill and ship orders the same day if placed by our 2PM EST cutoff. However, occasionally products are not in stock and those orders are then classified as Back Ordered. Orders that fall in to this category are handled personally by our Customer Service team and options will be given to process your order timely. If you have any questions or concerns, you can email us at eCustomer.care@bsasi.com

Non-U.S. Net Users

Sales of our products must follow U.S. Commerce Department regulations and State Department restrictions. Certain hardware products may not be exported to certain countries, or may be exported only with individual licenses; and software that contains DES data and/or encryption technology may not be exported outside the U.S.

Duties and Taxes for International Orders

Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost. Such fees will be collected upon delivery from the carriers of certain packages. These charges are the responsibility of the recipient as we only charge the transportation fees of such packages. You may check with your country's customs office to determine what these additional costs may be.